Sr. Organizational Change Management (OCM) Analyst

Essential Duties and Responsibilities:

- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.

- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.

- Work closely with management and work groups to create and maintain work plan documents.

- Track the status and due dates of projects.

- Manage relationships with project staff responsible for projects.

- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.

- Facilitate regular meetings and reviews.

- Adhere to contract requirements and comply with all corporate policies and procedures.

- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.

- Lead and support organizational change management activities across one or more Child Support system modernization project management engagements.

- Develop and implement organizational change management strategies, plans, and deliverables to support organizational readiness, stakeholder engagement, and user adoption.

- Conduct stakeholder analyses, change impact assessments, readiness assessments, and related analyses to inform OCM planning and recommendations.

- Develop and maintain OCM work products such as stakeholder engagement plans, communications plans, readiness plans, training support materials, status reports, presentations, meeting notes, issue logs, and other client-ready deliverables.

- Plan for and facilitate interviews, workshops, focus groups, planning sessions, and meetings needed to support project deliverables.

- Attend and lead project meetings with clients, subcontractors, stakeholders, and Maximus team members, as requested by the Manager or Project Manager.

- Analyze project information and stakeholder feedback to identify change risks, readiness gaps, stakeholder concerns, training needs, and opportunities to improve adoption outcomes.

- Research alternatives, evaluate options, and provide verbal and written recommendations to appropriate parties.

- Coordinate with project management, business, training, technical, testing, and implementation teams to align OCM activities with project milestones and deployment needs.

- Prepare summaries, reports, presentations, talking points, briefings, and other communications tailored to executive, stakeholder, and user audiences.

- Identify risks, issues, dependencies, and barriers to adoption, and support mitigation and resolution planning.

- Support the preparation of weekly, monthly, quarterly, and ad hoc reports in accordance with contract requirements and project needs.

- Track action items, follow-ups, and decisions, and help ensure timely completion of assigned deliverables.

- Work collaboratively with project staff, client representatives, and cross-functional teams to delive...