IT Project Manager

Essential Duties and Responsibilities:

- Serve as the point of contact and client interface for project technology related issues.

- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.

- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.

- Execute all project management functions; including work breakdown, monitoring and tracking of technical progress against the defined timetables, budgets, staff assignments and developments.

- Lead and direct the successful delivery of services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.

- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing and potentially programming support.

- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.

- Assure the project is in compliance with company standards and procedures.

Job-Specific Essential Duties and Responsibilities:

- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.

- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.

- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.

- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.

- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.

- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.

- Agile Advocacy: Promote Agile values and principles within the organization, driving adoption and adherence to Agile methodologies.

- Continuous Improvement: Encourage and facilitate process improvements to enhance team efficiency and product quality.

Minimum Requirements

- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.

Job-Specific Minimum Requirements:

- Bachelor's degree in computer science or related field.

Additional years of relevant experience will be considered in lieu of degree.

- 5+ years of project management, Scrum Master, or Agile delivery experience.

- 3+ years facilitating Scrum ceremonies for software development or IT delivery teams.

- Experience managing multiple concurrent projects or Agile teams.

- Exp...