Director of Retail Business & Product Development

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.

We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Position Summary:

The Director of Retail Business Development will be a key member of the retail leadership team, acting as a trusted advisor and strategic partner to senior leaders across North America.

This role leads growth across national and regional retail accounts, and private label partnerships, through data-driven selling, strategic account management, and cross-functional commercial execution.

The ideal candidate is a seasoned leader with deep industry expertise, a strong track record in Retail/CPG and business development, and the ability to operate at both a strategic and operational level in a high-growth environment.

Principal Duties & Responsibilities:


* Job is an individual contributor.


* Job is an individual contributor and has no direct reports.


* Lead sales strategy, including customer acquisition, account expansion, and annual revenue planning.


* Translate market insights, category trends, and customer intelligence into actionable growth strategies.


* Identify new market segments, strategic partnerships, and opportunities to drive long-term revenue.


* Collaborate with Operations, Culinary/R&D, Supply Chain, Marketing, and Finance to ensure program readiness, feasibility, and successful execution.


* Monitor industry trends, competitor activity, and shifts in consumer demand to inform strategic decision-making.


* Develop and maintain strong, influential relationships within the segments that you serve, such as retail buyers, private label teams, supply chain partners, and co-manufacturing customers.


* Manage key account portfolios with a focus on retention, profitability, and strategic partnership.


* Serve as a trusted advisor to customers, providing insights, solutions, and recommendations that support their category objectives.


* Lead customer meetings, quarterly business reviews, and executive-level presentations.


* Empower our sales team with the tools, knowledge and processes they need to excel.


* Requirement to attend a wide variety of networking events, industry connected seminars, supplier events and any specific event where it is deemed appropriate networking potential benefiting both the new business target audience.


* This role has the responsibility to understand and places in practice appropriate safety procedures.

This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safet...