Spa Manager

We are looking for an authentic and passionate Spa Manager to join us at Kimpton Blythswood Square Hotel & Spa and embrace your unique, best self to provide our guests with heartfelt human connections!

At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests.

As Glasgow’s only 5 Star Hotel, our team are focussed on providing our guests with the very best experience and making heartfelt human connections. 

As the Spa Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

As the Spa Manager, your main duties and responsibilities will be leading the entire Spa team to providing a highly service-focused operation with a strong emphasis on guest satisfaction and the ability to anticipate needs.

You will be responsible for both the attraction and recruitment of new talent and the development and retention of current talent.

You will be confident in liaising with multiple stakeholders to ensure the Spa strategy and budgets are being met.

So, we are looking for someone who has…


* Leadership and management experience: Proven track record in a managerial role within a hospitality or wellness industry preferable within a luxury Hotel environment.


* Financial Acumen: An understanding of budgeting, forecasting, P&L, and revenue management. 


* Spa Operations: Extensive experience in Spa Management including product knowledge, treatment protocols, staff training, customer service, Health, and Safety.

Experience using spa booking system Trybe is desirable, although training can be provided.

Pool plant knowledge also desirable and again training can be provided, as necessary.


* Sales & Marketing: Awareness of current trends in the wellness and leisure industry particularly within a luxury segment.

Experience of promoting spa services and packages to increase revenue. 


* Overall, a wide understanding of a luxury Spa and Leisure environment with the passion to continue leading our excellent spa team to success! 

Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…


* Financial security – A very Competitive Salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay plus access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.


* Growth and development – Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.


* Colleague ...