Technical Operations Program Manager

Technical Operations Program Manager

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Job Family Definition

Leads technical operations programs that validate product and solution readiness across the launch lifecycle.

Plans, controls, and manages program scope, schedule, and quality.

Coordinates internal teams and third-party resources to deliver beta, early-customer, and operational readiness programs that reduce launch risk and improve field and customer outcomes.

Management Level Definition

Applies developed subject matter knowledge to solve common and complex operational issues and recommends appropriate alternatives.

Works on problems of diverse complexity and scope.

May act as a team or program leader, providing direction to team activities and facilitating information validation and team decision making.

Exercises independent judgment to identify and select a solution.

Handles most unique situations.

May seek advice to make decisions on complex business issues.

Responsibilities:

Manages technical operations program delivery.


* Runs new product and solution launch programs, including beta, early-customer, and operational readiness efforts.


* Medium to high complexity.

Local or sub-region scope.

Manages stakeholder relationships.


* Manages mid to upper level stakeholders across product management, engineering, services, and go-to-market teams.


* Drives alignment when teams have competing priorities.


* Escalates risks and decisions to executive stakeholders with clear data.

Manages program governance and process.


* Enforces lifecycle gate reviews, ownership tables, and decision records.


* Maintains program documentation and status visibility.


* Holds cross-functional teams accountable to agreed scope and exit criteria.

Manages risk, issues, and escalations.


* Identifies launch and readiness risks early.


* Documents failures, gaps, and root causes.


* Produces executive-ready summaries and recommendations.

Education and Experience Required

First level university degree.

5+ years in program or project management roles, or in like roles and businesses or relevant experience.

Knowledge and Ski...