Billing and Accounts Receivable Manager

Position Summary

Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance.

As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client

Recruiting for this role ends on 08/01/2026.

Work you'll do

Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas.

Oversight and management of billing and A/R follow-up operations.

Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations.

Leads activities related to operational analysis, financial analysis and process improvement initiatives.

Maintains knowledge base of operational SOPs and workflows for relevant functional areas.

Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required.

Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows.

Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims.

Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems.

Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services.

Works with client team to develop and implement action plan to address trends as appropriate

Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules.

Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements.

This is a remote role with minimal travel requirements

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and oper...