Quality Control Manager (Remote)

Essential Duties and Responsibilities:

- Responsible for directing all quality operations including planning, implementation monitoring and reporting functions.

- Develop and oversee an effective management system to continuously identify opportunities for improvement while maintaining adherence to contract driven key performance indicators.

- Develop and oversee an effective quality management system to continuously identify opportunities for improvement while maintaining adherence to contract driven key performance requirements.

- Develop and deliver quality management and quality assurance training for all employees engaged in quality and performance monitoring.

- Manage internal and external clients' expectations related to quality management, and effectively communicate corporate quality standards across the project.

- Maintain updated knowledge of the project program and requirements to ensure contract compliance.

- Monitor all operations and related metrics for conformance with internal, external, contract performance, and quality standards.

- Monitor and evaluate the effectiveness of all areas of project operations and reports quality issues to project and unit management.

- Schedule, coordinate, and report on both internal and external audit functions of the quality management system.

- Schedule and coordinate all the quality and performance monitoring activities of QC staff across the project.

- Aggregate and analyze quality data and suggest methods for improving product and service quality, design and/or business processes.

- Produce the quality control and performance reports as required by contract and project operations.

- Provide feedback on requirements and functional specifications.

- Attend project management meetings and conduct shift/team meetings with Supervisors.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- 3 years of previous experience supervising/managing staff required.

- 5+ years of Quality Control, Quality Assurance or related Compliance experience in a highly regulated environment.

- Experience developing, implementing, and maintaining Quality Management Systems (QMS).

- Quality audit management, corrective and preventive actions (CAPA), and risk management experience.

- Ability to analyze and interpret quality and operational performance data.

- Strong knowledge of quality management principles, methodologies, and best practices.

- Strong understanding of KPI development, measurement, and reporting.

- Proficiency with Microsoft Excel, reporting tools, and data analytics platforms.

- Ability to manage multiple priorities in a fast-paced environment.

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information a...