Technology Support Director- Enterprise Software Vendor Management

As the Technology Support Director - Enterprise Software Vendor Management within our technology organization, you will own the end-to-end enterprise software vendor management strategy, including strategic relationship governance, contract lifecycle management, and negotiation frameworks across a global portfolio of Tier 1 and Tier 2 software vendors, ensuring commercial terms, service levels, and renewal outcomes align with the Firm's technology and financial objectives.

Job responsibilities



* Own the end-to-end enterprise software vendor management strategy, including strategic relationship governance, contract lifecycle management, and negotiation frameworks across a global portfolio of Tier 1 and Tier 2 software vendors, ensuring commercial terms, service levels, and renewal outcomes align with the Firm's technology and financial objectives.


* Lead the global SaaS FinOps practice, establishing policies, tooling, and operating cadences that provide real-time visibility into SaaS spend, utilization, and waste - enabling data-driven allocation decisions, rightsizing actions, and spend optimization across business units.


* Oversee internal billing and cost allocation frameworks for software assets, ensuring transparent and defensible charge-back and show-back models that hold business units accountable for consumption, support informed investment decisions, and align software costs to organizational value delivery.


* Manage public cloud marketplace transaction management, including procurement of third-party software through AWS Marketplace, Azure Marketplace, and Google Cloud Marketplace - optimizing committed spend drawdown, private offer structures, and consolidated billing in coordination with cloud FinOps and procurement partners.


* Lead deal analysis and business case management for strategic software investments and renewals, including total cost of ownership modelling, build-vs-buy assessments, vendor benchmarking, and executive-ready investment recommendations that frame commercial options, trade-offs, and risk implications for senior decision-makers.


* Own the enterprise software budget and forecast management process, partnering with Finance and Technology leadership to produce accurate annual plans, in-year forecasts, and variance analysis across a multi-hundred-million-dollar software portfolio - ensuring budget integrity and proactive identification of cost risks and optimization opportunities.


* Build, lead, and develop a high-performing global team of vendor management, SAM, and FinOps professionals, establishing clear accountabilities, career development pathways, performance expectations, and an operating rhythm that scales with the complexity and growth of the software portfolio.


* Serve as the Firm's senior relationship owner for strategic software vendors, including executive-level engagement with account teams, partnership governance with vendor C-suite counterparts, and escalati...