Intern

Intern – AI & Automation - Professional Services

Altera Digital Health

Location

Remote / Hybrid - EST time zone N.America

Level

This is a 6-month internship opportunity, with the possibility of a contract extension depending on business needs, performance, and the ongoing requirements of the team.

High-performing interns may also be considered for future full-time opportunities where appropriate.

Role Overview

As an Intern in AI & Automation, you will play a critical role in transforming healthcare IT implementations.

You will work directly under the lead for PS Transformation & Automation to bridge the gaps between R&D, Professional Services, and delivery of our solutions to Clients.

Your primary focus will be identifying operational bottlenecks and assisting in the creation, deployment, and management of innovative AI & Automation solutions that enhance project delivery and measurement.

This is a hands-on, project-based internship designed for a systems-thinker who is passionate about applied AI.

Rather than just observing, you will be building – developing agentic workflows, optimizing prompt libraries, and maintaining the digital infrastructure that allows our consultants to focus on high-value client strategy.

This role is fully remote, offering you the opportunity to collaborate with a distributed team of experts in healthcare IT and automation.

Key Responsibilities



* Tool Development & Setup: Assist in the initial configuration and deployment of AI-driven tools designed to streamline healthcare IT operations.


* Workflow Engineering: Partner with the PS Transformation lead to identify and document operational bottlenecks within the customer lifecycle that are ripe for AI intervention.


* Tool Deployment: Assist in the initial configuration, testing, and deployment of AI-driven tools designed to streamline healthcare IT operations.


* Knowledge Sharing: Act as an additional resource for Professional Services staff, creating “cheat sheets” and documentation to help them adopt automation best practices.


* Operational Intelligence: Help identify and document operational bottlenecks that can be solved through multi-model AI solutions.


* Impact Measurement: Help develop and maintain simple dashboards or reports to track the time saved and efficiency gained through implemented automation projects.

Qualifications

Must-Have


* Educational Background: Current student or recent graduate in Computer Science, Data Science, Healthcare Informatics, or a related STEM field.


* AI Literacy: A foundational understanding of Large Language Models (LLMs), prompt engineering principles, and RAG (Retrieval-Augmented Generation) architectures.


* Technical Aptitude: Comfort working with APIs, JSON, and basic system integration fundamentals.


* Collaborative Mindset: Strong interpersonal skills with the ability to work effectively in a remote, cross-functional team environment.


* Creative Persp...