Treasury Management Team Lead

Salary Range: $75,400 - $92,640

 

PRIMARY RESPONSIBILITY:

The Treasury Management Team Leader is responsible for the bank’s cash management, electronic banking and merchant services products, implementation, project management and ongoing client support.   This is a “working” Team Lead position.

ESSENTIAL FUNCTIONS:


* Oversee the daily operation and management of the Treasury Management team.


* Manage the sales activities and efforts of the Treasury Management Specialists.


* Create reporting metrics to be used by Senior Management


* Work closely with other Bank departments relative to any operational issues of the Treasury Management Team


* Participate in Bank-wide projects as needed


* Provide sales support to the Commercial Relationship Managers including product demonstrations, and implementation of the more complex commercial clients. 


* Administer the bank’s Virtual Check Deposit service including set up, client implementation and training, 1^st level customer support, compliance, reporting and overall product management.


* Administer the bank’s ACH origination program including set up, implementation and training as well compliance with NACHA guidelines, oversight of credit risk procedures, monthly activity monitoring, 1^st level customer support and overall product management.


* Administer the bank’s Merchant Services program including set up, implementation, training, 1^st level customer support, statements and overall product management. 


* Provide ongoing customer treasury management education through calls, site visits and communication regarding security, new products offerings and enhancements. 


* Manage the bank’s CDARS/ICS programs including interfacing with clients for set up, documentation, rollovers, and overall product management.


* Administration of Treasury Management’s products including set up, implementation, and 1^st level customer support.

Manage the Account Analysis process for commercial banking clients including account set up, monthly billing and ongoing maintenance.


* Provide support for additional treasury management products (Positive Pay, Lease Security, Lockbox arrangements, Smart Pay, Remit Plus etc.) including implementation, documentation, 1^st level customer support and overall product management.


* Support the Commercial Relationship Associate team in providing 1^st level support to clients related to more complex treasury management needs and technical support.


* Develop and document processes and procedures to improve workflow and ensure compliance with required regulations.  Maintain the department’s Vault page. 


* Active participation in demonstrating the behaviors outlined in the GRB Experience.



* Meet expectations in performance, productivity and quality standards.


* Utilize nCino to track and document client interactions and sales activities.


* Stay current on competitive ma...