Vault Supervisor

Salary $54,000.00-$57,000.00

"Salary commensurate upon skill set, experience and competency in similar role(s)."

Job Duties:


* Provide coaching and skill development to employees on a consistent basis


* Security of cargo and terminals through training, monitoring, and enforcement of policies and procedures


* Investigating accidents and processing required paperwork


* Developing and maintaining customer service capabilities among all operations staff.


* Responding to customer inquiries and/or complaints


* Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors


* Controlling overtime hours.

Monitoring employee vacation schedules.

Maintaining effectiveness and efficiency of operational functions


* Knowledge of transit vault, coin vault and CMS operations


* Consult with and accept advice/direction from the Operations/Branch Manager


* Oversee daily vault operations including but not limited to inventory management, opening, and closing of branch and check in/out


* Assume limited responsibilities during the absence of the Operations/Branch Manager on an "as needed" basis


* Direct vault operations, including structure and scheduling, establish procedure, enforce policy


* Control of losses through implementation of effective risk management, training, supervision, and discipline


* Control of damages and injuries, through implementation of safety programs, training, supervision, and discipline


* High level of observable safety, security and effectiveness of operating practices and use of equipment


* Timely completion of monthly commitments assigned by Operations/Branch in for tellers and other personnel as needed.


* Completion of all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an "as needed" basis

Requirements:


* Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.


* Excellent analytical and math skills and accuracy are essential.


* Must possess solid written, verbal, and interpersonal skills.


* Proficiency with Microsoft Office Suite and banking database systems is required.


* Familiarity with computerized timekeeping systems and cash processing equipment is preferred.


* Must be able to work extended hours, some Saturdays, and some holidays.

Essential Functions/Job Qualifications:


* Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.


* Ability to walk continuously between bins, vaults, booths, and counters.


* Ability to stand on the concrete floor approximately 80 percent of shift.


* Ability to sign and record numbers by hand and make entries on records and prepare reports.


* Ability to meet State requirements for handgun license/permit or Security Officer Commission.

As part of the qualification...