Vault Supervisor

Job Summary:

This position is responsible for assisting the Vault/Coin Manager in developing and maintaining a safe, efficient, and secure vault operation staffed by professional, well-trained vault personnel, ensuring the highest level of service for each client by properly transferring liability, routing cargo, and maintaining operational compliance with company policies.

Requirements:


* Excellent written and verbal communication skills


* Proven leadership skills, the ability to resolve employee issues and participate in and encourage the training and development of employees


* Knowledge of or willingness to learn TNT and Microsoft Office programs


* Ability to work flexible schedule with varied start times based on branch needs, including occasional weekends


* Ability to quickly adapt to changes in job duties


* Strong desire to succeed, advance, and grow your career with Loomis


* A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required

Typical Duties/ Responsibilities :


* Implement, monitor, and recommend changes to policies and procedures to ensure accountability and security/safety/operation.


* Ensure vault department complies by balancing the vault during each shift.


* Monitor workflow, hours, and adjust staffing needs while maintaining schedules as needed to ensure quality levels of service and performance.


* Ensure routes are checked in/out in an accurate and timely manner.


* Team with management on all investigations and facility audits, monitor security tapes, backups, audits & surveillances.


* Coordinate with branch management on routing items and routes.


* Assist in on-going maintenance of SOFI, TNT, RPM, or other software programs.


* Serve as liaison with the Federal Reserve Bank, banks, thrift charters, and commercial customers to identify and resolve problems.


* Exercise usual supervisory authority regarding staffing, hiring, performance appraisals, terminations, and staff development.


* Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.


* Monitor and control vaulted items such as, keys, combinations, personal access list, and other items as requested.


* Ensuring the vault is staying audit compliant and audit ready by performing audit spot checks.

Essential Functions/Job Qualifications:


* Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.


* Ability to walk continuously between bins, vaults, booths, and counters.


* Ability to stand on the concrete floor approximately 80 percent of shift.


* Ability to sign and record numbers by hand and, make entries on records, and prepare reports.

As part of the qualification process for the Vault Supervisor position, a Human Performance Evaluation (HPE) is required.

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