Front Office - Doorperson

At Kimpton Fitzroy London, we are looking for Door Person to join our In Concierge team.

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame.

Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while.

Want to be part of this Lifestyle Luxury property?

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2-minute walk from Russell Square tube station and remember the Piccadilly line runs 24hrs on Fridays and Saturdays!

As a Door Person, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

The Doorperson has a significant influence on the guests first impression of the hotel, therefor you need to be warm, friendly, and passionate about the hotel and local area as we as.

You will be required to be near the door to welcome guests as they come in and assist with carrying guest luggage when they are arriving or departing.

It is vital you have a unique and outgoing personality, and you thrive when interacting with people.

You require excellent communications skills, handling guests’ questions and concerns with speed and in a professional manner.

You understand the impact that you and your role have on the overall guest experience.

You will have pervious front office experience in a hotel environment, knowledge of Opera or a similar PMS and be extremely knowledgeable on the local area and attractions.

Do you think you have what it takes to be our Doorperson? If so, we’d love to hear from you.

We are committed to offer and provide our Door Person with a competitive salary and a large range of benefits.

So why work for us (aside from joining an awesome team)? Well, look no further!


* £14.42 per hour (£29.993.60 annual salary) Plus great IHG perks 


* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service.

Plus, the opportunity to take part in volunteering days if you wish to do so.


* Free meals on duty!


* Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.


* Worldwide employee and friends & family hotel room 


* Discounts off your supermarket shop, other shopping, and experiences through our portal!


* Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities


* Employee assistance programme 24/7 and employee healthcare plan with access to Mental Health...