Dockmaster General - 1st Shift

Continue to Grow with GXO.

At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

Your career matters to us because your passion and excitement will help keep our company moving forward.

Days, 1st, Monday - Friday

As a Dockmaster you will serve as the primary point of contact for all dock-related activities, ensuring the safe, efficient, and timely movement of trailers in and out of the facility.

This is a hands-on leadership role that partners closely with operations, transportation, safety, and customer teams to execute daily dock activities while modeling accountability, operational discipline, and customer service excellence.

What you'll do on a typical day:


* Champion operation safety as well as support of hand tools and dock-related equipment, as required


* Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities


* Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards


* Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified; follow proper escalation procedures


* Partner daily with site operations, transportation, yard services, and customer-facing teams to prioritize multiple tasks and competing demands


* Communicate professionally with internal and external stakeholders, maintaining a strong customer service mindset


* Ensure dock activities align with process guidelines, safety standards, and site SWIs, seeing tasks through to completion


* Support dock and yard organization in alignment with 7S workplace standards


* Conduct regular visual inspections and maintain high observational awareness to identify risks, inefficiencies, or potential delays


* Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues


* Provide coverage and operational support to site leadership and Lead peers as needed

What you need to succeed at GXO:

At a minimum, you'll need:


* Experience working in a warehouse, distribution, dock, yard, or transportation-related environment


* Demonstrated ability to coordinate dock or yard activities in a fast-paced operation


* Working knowledge of trailer docking, release procedures, and trailer anatomy


* Ability to work outdoors in all weather conditions and across varied terrain


* Proven ability to follow defined processes, safety standards, and escalation protocols


* Strong communication skills with the ability to engage in daily customer-facing and cross-functional interactions


* Comfort using Microsoft Office 365 and/or Google Suite applications

It'd be great if you also have:


* Previous experience in a lead, coordinator, or informal leadership role


* Exposure t...