Logistics Coordinator

Primary Responsibility: Manages carriers in determining the best shipping solution balancing price, service, and carrier availability.

Manages carrier performance to maintain a minimum of 95% on-time delivery using effective problem-solving skills.

What You'll Do: • Consolidate, cube and route orders to maximum service standards and margins where required.

• Assess carriers and determine the best solution to route orders to maximum service standards and margins when required.

• Manage and review new customer orders/requests and manual data entry of orders when required.

• Coordinate with shippers' customer service representatives on exceptions, rush orders and order changes.

• Proactively provide problem-resolution for customers, warehouses and carriers.

• Manage carrier performance to maintain a minimum of 95% on-time delivery performance levels.

• Solicit and develop new carrier base.

• Establish dedicated and committed carrier requirements for peak seasons.

• Negotiate spot rates with customers and carriers.

• Escalate issues to management as appropriate.

• Maintain on-going communication with shipping facilities and carriers to ensure proper execution.

• Other duties as requested.

What Experience and Education You Need: • 2-5 years transportation and dispatch experience; or equivalent combination of education and experience.

• College degree a plus.

• Computer literacy: Microsoft Office and AS/400 experience preferred.

What Could Set You Apart: • Excellent communication skills.

• Strong problem-solving skills.

• Ability to work in a fast-paced environment.

• Ability to handle multiple tasks at the same time.

• Flexibility and initiative.

• Knowledge of national geography a plus.

• Must be detailed-oriented and possess the ability to handle multiple tasks at the same time, efficiently and effectively.

• Excellent communication skills both verbal and written.

• Strong problem-solving skills, demonstrates a sense of urgency, consistently delivers on commitments, and takes initiative.

• Ability to make decisions and stand behind decision made.

• Ability to perform well under pressure and in a high-volume and changing environment.

• Flexibility and initiative.

• Strong customer service orientation.

Physical Requirements: • Requires the ability to sit for long periods of time, with frequent interruptions.

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending.

• Requires manual dexterity with normal hand and finger movements for typical office work.

• Talking, hearing, and seeing are important elements of completing assigned tasks.

• May require travel by automobile and airplane up for business.

• May require a visit facility operations in temperatures at or below freezing.

• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds.

• Requires the use of various ele...