Manager, Strategic Relationship Management - Deloitte University

*This is an in-office role and onsite in the Deloitte University Westlake office.

About the team

The Executive Accelerators (XA) team has been instrumental in helping thousands of executives deliver results that are anything but business-as-usual.

Our teams design both physical and virtual environments that enable leaders and their teams to reach their desired outcomes together.

We are looking for authentic, motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence.

You are excited to learn new things and are energized thinking about how to help businesses solve their toughest challenges, particularly in a team setting.

Specific background, expectations, and experiences vary by role.

In Executive Accelerators we drive 1) clients to advance their careers, the effectiveness of their teams, and their business performance, 2) account teams to deepen relationships with clients through their career arcs and in critical moments that matter, and 3) firm growth priorities by providing unique market-shaping experiences and programs.

In this role you will interact extensively with senior Deloitte clients in all industries and functions.

Work you'll do

Executive Accelerators is searching for a Manager to join the Executive and Team Experiences team.

This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients as well as Deloitte leaders.

The Experience Manager plays an integral role in the success of various types of experiences, including:

Experience Design:

Driving the experience design process.

This includes drafting initial experience design documents, leading the design feedback and iteration process with XA teams and Deloitte teams, overseeing content curation and creation, reviewing all experience materials, and conducting pre-experience interviews as appropriate.

We are looking for someone with strong design thinking and creative problem-solving skills who has a passion for creating innovative, dynamic, unique experiences for our clients and account teams.

Experience Delivery:

Managing day-of experience delivery on an ongoing basis, which includes live synthesis of key insights and take-aways during the experience, helping to identify opportunities for in-session design or delivery changes, leading breakout groups, and facilitating some experience modules.

We are looking for someone with strong executive presence and who has a knack for operating in ambiguity.

People Leadership:

Mentoring and apprenticing teams will be a core part of your role; providing both formal and informal instruction, direction, and feedback to Experience producers and other junior staff.

We are looking for someone who thrives on team-centered people leadership and who is energized by coaching and mentoring others.

Project Management:

Owning project management ...