Cluster Learning & Development Manager - Human Resources - InterContinental Hotels Group® Dubai Fes

Do you see yourself as the Cluster Learning & Development Manager of InterContinental Hotels Group® at Dubai Festival City?  

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.

We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

We create inspiring experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The IHG Hotels at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

     

A little taste of your day-to-day:


* Learning Strategy & Planning:
+ Drive the property Learning & Development strategy aligned to business priorities, brand expectations, and luxury service ambition.
+ Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar.
+ Establish learning governance to ensure consistency, relevance, and accountability across departments.


* IHG University Implementation:
+ Own the implementation, adoption, and ongoing effectiveness of IHG University across the property.
+ Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed.
+ Partner with leaders to embed IHG University learning into daily operations and on-the-job application.


* Leadership & Talent Development:
+ Facilitate leadership development journeys for supervisors, managers, and senior leaders using approved IHG learning content.
+ In-person Training (Instructor-Led) guest experience and Leadership training topics
+ Support PDPs and succession planning by identifying development priorities for high-potential talent in partnership with People & Culture and department heads.
+ Support l...