Hospital/Clinic Program Implementation Expert II - Clinical Operations

Salary Range: $11,609.73- $15,298.09 monthly

SUMMARY

The Hospital/Clinic Program Implementation Expert II – Clinical Operations, assists the Chief Operating Officer in the planning, implementation, coordination, and oversight of complex clinical operations and strategic initiatives across assigned hospital service lines at Harbor–UCLA Medical Center.

The position is responsible for supporting operational excellence, patient flow and access initiatives, regulatory compliance, and organizational priorities within a large academic and safety-net healthcare environment.

This role serves as a key operational leader and collaborator, coordinating multidisciplinary teams and facilitating implementation of initiatives that support efficient, patient-centered, equitable, and high-quality care delivery.

ESSENTIAL FUNCTIONS


* Assists in directing administrative and operational functions for assigned clinical and hospital service lines.


* Leads implementation of operational initiatives, process improvements, and strategic operational plans that support organizational priorities, operational efficiency, quality, and patient outcomes.


* Establishes performance expectations and accountability measures across assigned departments and programs.


* Acts on behalf of the Chief Operating Officer as delegated.


* Leads initiatives to improve patient flow, capacity management, access to care, and operational throughput.


* Coordinates clinical operations across multidisciplinary departments and collaborates with clinical and administrative leaders to ensure continuity and integration of services, optimize workflows, and maximize resource utilization.


* Identifies and addresses operational barriers impacting patient progression, emergency department throughput, bed capacity, and delays in care.


* Partners with medical, nursing, administrative, and operational leaders in coordinating the transition, activation, and operational integration of clinical areas into new outpatient and inpatient facilities, ensuring continuity of operations, patient access, regulatory readiness, and alignment with organizational priorities.


* Ensures operational compliance with regulatory, accreditation, and organizational standards.


* Supports achievement of organizational goals related to quality, patient safety, service excellence, patient access, and equitable care delivery across assigned clinical service lines.


* Participates in performance improvement and corrective action initiatives, investigates operational concerns, and develops recommendations to improve operational outcomes and organizational performance.


* Assists in monitoring departmental compliance with hospital policies, DHS requirements, and applicable laws and regulations.


* Assists in development and oversight of departmental operational and fiscal plans.


* Monitors labor productivity, operational performance, and resource utilization metrics.
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