Orion's Roof General Manager - Marriott Virginia Beach Oceanfront

About Us

HEI Hotels & Resorts is proud to welcome the Marriott Virginia Beach Oceanfront Resort to our growing portfolio of distinguished properties.

Situated directly on the Virginia Beach boardwalk, this premier oceanfront destination offers sweeping Atlantic views, upscale accommodations, vibrant dining experiences, and modern meeting and event space for both leisure and business travelers.

As part of the dynamic Cavalier Resort campus, the hotel delivers an elevated coastal hospitality experience in one of Virginia's most desirable beachfront communities.

At HEI, we understand that exceptional hotels are built by exceptional people.

Our continued success is driven by our associates - the heart of every guest experience.

Where people choose to work matters.

In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence.

Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation
Salary Range: $120,000.00 - $130,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

The General Manager (GM) of Orion's Roof is an elite hospitality leader responsible for orchestrating the daily operations of Virginia Beach's premier rooftop dining destination.

Overseeing a high-volume, sophisticated environment characterized by high-end Asian-fusion cuisine, and an energetic, upscale lounge atmosphere, the GM ensures flawless guest satisfaction, driving operational and financial excellence.
Operating under a servant-leadership philosophy, the GM removes barriers to success for their staff, fosters a culture of rigorous accountability, and ensures that the physical asset, service standards, and brand presentation remain immaculate.

Operational Leadership & Guest Experience
• Seamless Execution: Coordinate and manage all brunch, lunch, dinner, and lounge operations to exceed guest expectations, ensuring seamless synergy between the front-of-house service team and the culinary team.
• Predictable Consistency: Implement and execute the Front of House Operating Plan, utilizing standard operating procedures (SOP's) to maintain an uncompromised level of service and predictability across every shift.
• Service Excellence: Proactively anticipate service gaps.

Use root-cause analysis and swift corrective actions to ...