Assistant Manager - Treasury and Cash Operations, Maison Madison

The Team:

The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York City Region.

This position will report to the Senior Manager of Treasury & Cash Operation and will primarily work within the Operations and Sales Teams to support the operations of the boutique.

The Opportunity:

As the Assistant Manager of Treasury & Cash Operations, you will be supporting cash office operations, including Selling & Service Assistants, remote sales, and store-to-store transfers.

Ensures strong internal controls, audit readiness, and accurate transaction management, while maintaining system integrity and resolving discrepancies.

Partners closely with Treasury and Internal Controls to align cash management processes with company policies.

About the Role:


* Support the execution of audit compliance, transaction accuracy, and integrity of MSC and related systems


* Assist in maintaining alignment with enterprise treasury and internal control standards


* Reinforce segregation of duties and dual control procedures to help minimize operational risk


* Monitor and follow up on all outstanding aged deposits, open client inquiries, and sourcing product requests


* Support delivery of training on cash handling, POS operations, and treasury policies to improve team accuracy and compliance


* Assist in maintaining reconciliation processes and documentation to support timely resolution of discrepancies and variances


* Partner with Treasury and Internal Control teams as needed to support compliance and policy alignment


* Collaborate with Cash Office Manager and Selling teams to resolve POS-related questions and issues


* Assist with oversight of cash handling, accounting activities, and boutique operational requirements


* Help ensure adherence to cash transaction procedures across all staff and management


* Support training efforts for SSAs and Sales teams to ensure accurate transaction processing


* Reinforce team understanding and compliance with POS standards and company policies


* Communicate updates on POS and Cash Office procedures to store team members


* Maintain ongoing communication with Store Management and Operations leadership


* Assist in ensuring POS equipment and cash office tools are functioning properly and issues are escalated promptly


* Support execution of equipment audits and system checks (e.g., PED audits, backup terminal testing)


* Assist with cash audits, discrepancy follow-ups, and daily media reviews, escalating issues when appropriate


* Partner with Store Management to support My Store Control system compliance


* Support scheduling efforts and contribution to performance review preparation


* Assist with completion of remote sales and chargeback documentation in partnership with Corporate Accounting


* Support with other operational duties as needed


* All othe...