Life Sciences Experience Design Strategy Senior Manager

Life Sciences Experience Design Strategy Senior Manager

Position Summary

Throughout the health ecosystem, you'll find courageous and inspiring people who are committed to driving transformation, advancing access to healthcare, and leading a well-being revolution.

Where you find innovators committed to sustainable progress, you'll find Deloitte's Life Sciences & Health Care practice.

Our leaders work side-by-side to orchestrate and deliver on the business of science and health.

We bring trusted, flexible approaches that help foster innovation, harness new technologies, and formulate consumer-driven strategies to engineer a digitally enabled, equitable future of health.

Recruiting for this role ends on August 31, 2026

Work you'll do

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients.

This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

As a Senior Manager, you will:


* Lead multiple experience design strategy workstreams across patient services, customer engagement, and commercial operations for Life Sciences clients.


* Partner with senior client stakeholders to define experience strategies that address business and human needs and drive measurable outcomes.


* Translate business questions and user insights into design strategies, executive recommendations, and roadmaps.


* Connect experience strategy to digital product execution through product roadmaps, user stories, agile delivery, and technology implementation.


* Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.


* Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership


* Champion and advocate for the role of experience both with clients and while coaching and developing teams

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to mentor and provide clear guidance to others

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies.

These complex market dynamics ...