Life Sciences Experience Design Strategy Manager

Life Sciences Experience Design Strategy Manager

Position Summary

Throughout the health ecosystem, you'll find courageous and inspiring people who are committed to driving transformation, advancing access to healthcare, and leading a well-being revolution.

Where you find innovators committed to sustainable progress, you'll find Deloitte's Life Sciences & Health Care practice.

Our leaders work side-by-side to orchestrate and deliver on the business of science and health.

We bring trusted, flexible approaches that help foster innovation, harness new technologies, and formulate consumer-driven strategies to engineer a digitally enabled, equitable future of health.

Recruiting for this role ends on August 31, 2026

Work you'll do

The Experience Design Strategy Manager is a client-facing consulting leader who delivers experience design strategy engagements for Life Sciences clients.

This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes.

The manager works across strategy and delivery to turn research, data, and business needs into actionable experience solutions.

As a Manager, you will be responsible for:


* Leading experience design strategy workstreams across patient services, customer engagement, and commercial operations for Life Sciences clients


* Partnering with client commercial, digital, and patient services leaders to define and deliver human-centered experience strategies tied to business outcomes


* Translating business and user challenges into structured design strategies, insights, and deliverables grounded in research and data


* Connecting experience strategy to digital product delivery by aligning design intent with product roadmaps, user stories, development priorities, and implementation needs


* Managing client relationships, facilitating working sessions, and overseeing scope, timelines, risks, and dependencies across design workstreams


* Supporting practice growth through proposals, solution shaping, workplans, and team coaching


* Champion and advocate for the role of design both with clients and while coaching and developing teams

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to mentor and provide clear guidance to others

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and inte...