Order Coordinator

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives.

Our 160,000 employees thrive in more than 100 countries.

From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.

Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/4EtpkB0cuXE

Great people make Schneider Electric a great company.

The Order Coordination Specialist is responsible for end-to-end coordination of complex customer and service-related orders, ensuring accurate booking, timely fulfillment, and seamless post-sales support.

The role partners closely with Sales, Global Supply Chain, Service Operations, Field Service, Accounts Receivable, and Logistics.

Key Responsibilities


* Coordinate end-to-end lifecycle of customer and service orders from booking through invoicing.


* Validate order accuracy and resolve booking discrepancies.


* Monitor order backlog and prioritize based on service and customer impact.


* Provide shipment tracking, resolve carrier issues, and manage logistics inquiries.


* Support invoicing, credits, RMAs, and work order closure.


* Partner cross-functionally to resolve operational and customer issues.


* Identify process improvement and automation opportunities.

Qualifications & Skills


* Bachelor's Degree is required.


* 1-3 years' experience is a plus


* Excellent written communication skills, excellent verbal communication skills are a bonus


* Strong and fast typing speed and accuracy


* Experience with Oracle, Salesforce, and CPQ is considered a plus


* Versatility and ability to prioritize work independently and meet deadlines.


* Ability to maintain a good working relationship with staff both inside and outside the company.


* Skilled in all areas of Customer Service: phone management, order management, understanding customer expectations and satisfaction.


* Strong multi-tasking skills.


* Strong team player (willing to do other functions as needed)


* Must be willing to work during US Business Hours and on a hybrid setup in Rosario, Cavite

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo.

We want our employees to reflect the diversity of the communities in which we operate.

We welcome people as they are, creating an inclusive culture where all forms of diversity are a real value for the company.

We're looking for people with a passion for success - on the job and beyond.

See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

It is the policy of Schneider Electric to provide equal ...