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Manager/ Senior Manager, Global Sales Process

Join the Most International Company in the World - DHL Express Singapore

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If you want to make an impact that matters, join our Insanely Customer-Centric team today! Explore exciting opportunities at https://careers.dhl.com/global/en 

DHL Express Singapore is proud to be certified as a best workplace in Singapore since 2017 and ranked No.1 from 2020 for five successive years by global institute Great Place To Work® (GPTW).

Here, you will be part of a team of over 1,500 passionate professionals dedicated to Connecting People and Changing Lives through express delivery for some of the world’s most loved and widely recognized brands across the globe. 

Your Future.

Delivered. 

As the Manager/ Senior Manager, Global Sales Process, your role purpose is to:

1.

Support in driving all the key initiatives of the Global Sales Process for APEC (Asia Pacific Excluding China) Commercial
2.

Serve as the APEC RO's supporting lead to manage, harmonize and drive efficacy of both Global and Regional Sales Processes; including driving development of required capabilities for the region
3.

As one of the regional custodians of sales processes, to provide guidance and management support for audits, and leadership to work through audit findings such as internal control
4.

Support in the co-ordination of the sales trainings and drive adoption of systems/process enabling sales in APEC

Your Task:

1) Support in driving all the key initiatives of the Global Sales Process for APEC Commercial 


* Provide support to APEC countries for effective implementation of sales processes and tools 


* Provide support to synchronize the implementation of Global Sales Processes (GSP) changes across the region 


* Essential to have in-depth knowledge of Sales GSOP and the capabilities of all Global sales tools

2)  To manage, harmonize and drive efficacy of global and regional Sales Tools


* Provide leadership and support to APEC countries to drive and maximize efficacy of the suite of sales tools and processes 


* Represent APEC Commercial to identify capabilities gaps and to work with Global Head Office (GHO) stakeholders to address known gaps


* Where known gaps cannot be addressed by GHO, to lead the AGILE development of those capabilities to support the business


* Support countries and their sales teams to harmonize and make sense of the ecosystem of sales processes, tools and capabilities

3) To provide guidance and support for audits


* Provide guidance and support to countries to ensure compliance to audit requirements


* Facilitate self-audits across the region 


* Work with APEC countries to ensure that audit findings and known gap...




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