Salesforce CTA, Associate Vice President

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work You'll Do

As Technical Leader at Deloitte, you will be responsible for leading complex Salesforce architecture and delivery efforts that align business goals, technology requirements, and implementation outcomes.


* Advise clients on Salesforce architecture, platform capabilities, integration approaches, and implementation strategies for Sales Cloud and Service Cloud programs.


* Lead solution design decisions across Salesforce data models, customization approaches, enterprise integrations, and application architecture to support business and technology requirements.


* Oversee delivery teams through planning, design, build, test, and deployment activities for large-scale Salesforce implementations, while monitoring scope, quality, risks, and status.


* Support business development activities by contributing to proposals, solutioning discussions, and client presentations that demonstrate Deloitte's experience and approach.


* Mentor practitioners, support recruiting and staffing activities, and contribute to practice growth through internal initiatives, thought leadership, and market-facing content.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to mentor and provide clear guidance to others

The Team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences.

We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required:



* 10+ years of consulting and Salesforce implementation experience delivering Sales Cloud and Service Cloud programs for Life Sciences or ot...