Debit Product US - Product, Senior Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Debit Product within Consumer Bank, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities


* Partners with the Product leaders to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Performs end-to-end functional testing, identifying and driving successful closure of defects


* Supports timely triage and resolution of production incidents across the product ecosystem


* Builds and cultivates relationships with diverse stakeholders

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Sharp analytical and problem-solving skills with excessive attention to detail.

Ability to synthesize large volumes of information to inform decisions and drive work forward


* Excellent written and verbal communication skills; able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross functional partners


* Openness to an environment of active developmental feedback from peers and leaders

Preferred qualifications, capabilities, and skills


* 4-6 years of product management experience in payments domain

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, d...