Senior IT Project Manager/Scrum Master

Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.

- Typically responsible for providing guidance, coaching, and training to other employees within job area.

- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.

Job-Specific Essential Duties and Responsibilities:

- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.

- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.

- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.

- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.

- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.

- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.

- Agile Ad...