Collections Specialist with French

Collections Specialist with French

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®.

At Kimberly-Clark, it’s all here for you - innovation, growth, and the chance to make a real impact. 

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

We are looking for a finance professional with strong relationship‑building capabilities, a proactive approach to resolving queries and disputes, and the desire to grow within a globally recognized organization.

As a Collections Specialist, you will collaborate closely with end-customers, operational managers, and regional support teams (Sales, Credit Analysts, Customer Service) to ensure timely resolution of claims, disputes, and account issues.

It starts with YOU.

In this role you will:


* Maintain and develop strong working relationships with internal and external clients.


* Contact end‑customers to collect payments and resolve outstanding items.


* Analyze customer portfolio data to identify root causes of debt and open credits and implement appropriate solutions.


* Monitor, reconcile, and maintain assigned accounts, including proposing write‑offs and ensuring low outstanding balances.


* Communicate via phone and email with customers to reduce delinquency and support financial data analysis.


* Report financial data such as credit‑limit exceedances, unearned cash discounts, top past‑due contributors, and aging analysis.


* Act as a liaison between customers and Order‑to‑Cash teams, sharing documentation related to disputes, unallocated payments, and other claims.

Please note: the role is based on a Fixed Term contract

Required Qualifications:


* Fluent English and French, both written and spoken


* Proven experience in Collections or related process


* Excellent problem-solving and analytical skills


* Strong customer relationship management abilities

Preferred Qualifications:   


* SAP working knowledge


* Degree, ideally related to accounting and finance

Led by Purpose.

Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful.

If you're looking for a rewarding career with a company that cares about its employ...