Oncology Solution Technical Architect – Growth & Expansion Team (Remote)

Join us in pioneering breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Reporting to the Business Line Manager (BLM) - Growth & Expansion Team (G.E.T) the Solution Manager will support software sales and growth strategies for complex, multi-stakeholder software accounts across North America.

This role is accountable for ensuring successful sales, expansion, and retention of software solutions by partnering closely with other sales representatives - Regional Directors/District Managers, Customer Success Managers (CSMs) and Technical Sales Managers (TSMs).
Key Responsibilities

Strategic Sales & Account Leadership


* Lead complex software expansion opportunities across North America aligning execution to broader sales objectives.


* Develop and execute tailored account strategies that align customer business needs with software portfolio capabilities and value realization goals.


* Demonstrate a strong understanding of the healthcare market, including the competitive pressures facing integrated delivery networks (IDNs) and apply that insight to shape effective expansion and growth strategies.


* Develop and implement communication and engagement strategies that drive focused execution, effective stakeholder alignment, and strong ongoing relationships with strategic customers.

Enablement & Cross-Functional Collaboration


* Drive partnership with regional leadership, territory sales, CSMs/TSMs, and AOS teams to identify, evaluate, and prioritize expansion opportunities across complex accounts.


* Support territory-based CSMs and TSMs in strengthening account execution and aligning technical solution positioning with customer business objectives and system lifecycle needs.


* Drive cross-functional engagement across sales, products, services, and finance to support coordinated execution for complex accounts.

Market & Portfolio Insights


* Anticipate customer challenges related to adoption, integration, and scalability of software solutions across oncology and adjacent supporting service lines.

This includes an understanding of data flow, infrastructure enablement, and cyber-security barriers.


* Contribute to business cases for investment in new offerings, integrations, and market expansion.


* Interpret healthcare trends, market pressures, and evolving customer adoption strategies to inform software positioning and account strategy.

Operational & Financial Accountability


* Support business performance across assigned accounts by contributing to profitable growth and expansion.


* Track adoption, expansion pipeline, and renewal health across key accounts in collaboration with CSMs.


* Contrib...