Oncology Solution Architect Solution Manager – Growth & Expansion Team (G.E.T) (Remote)

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Reporting to the Business Line Manager (BLM) - Growth & Expansion Team (G.E.T) the Solution Manager will support software sales andgrowth strategies for complex, multi-stakeholder software accounts across North America.

This role is accountable for ensuring successfulsales, expansion, and retention of software solutions by partneringclosely withother sales representatives - Regional Directors/District Managers, Customer Success Managers (CSMs) and Technical Sales Managers (TSMs).

Key Responsibilities

Strategic Sales & Account Leadership


* Lead complex software expansion opportunities across North America aligning execution to broader sales objectives.


* Develop and execute tailored account strategies that align customer business needs with software portfolio capabilities and value realization goals.


* Demonstrate a strong understanding of the healthcare market, including the competitive pressures facing integrated delivery networks (IDNs) and apply that insight to shape effective expansion and growth strategies.


* Develop and implement communication and engagement strategies that drive focused execution, effective stakeholder alignment, and strong ongoing relationships with strategic customers.

Enablement & Cross-Functional Collaboration


* Drive partnership with regional leadership, territory sales, CSMs/TSMs, and AOS teams to identify, evaluate, and prioritize expansion opportunities across complex accounts.


* Support territory-based CSMs and TSMs in strengthening account execution and aligning technical solution positioning with customer business objectives and system lifecycle needs.


* Drive cross-functional engagement across sales, products, services, and finance to support coordinated execution for complex accounts.

Market & Portfolio Insights


* Anticipate customer challenges related to adoption, integration, and scalability of software solutions across oncology and adjacent supporting service lines.

This includes an understanding of data flow, infrastructure enablement, and cyber-security barriers.


* Contribute to business cases for investment in new offerings, integrations, and market expansion.


* Interpret healthcare trends, market pressures, and evolving customer adoption strategies to inform software positioning and account strategy.

Operational & Financial Accountability


* Support business performance across assigned accounts by contributing to profitable growth and expansion.


* Track adoption, expansion pipeline, and renewal health across key accounts in collaboration with CSMs.


* Contribute...