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Manager, Employee & Leadership Communications – Diagnostics North America

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Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

As the Manager, Employee & Leadership Communications for Diagnostics Laboratory Solutions, North America, you will shape and drive communications that inform, engage, and activate colleagues and leaders across the region during periods of strategy execution, change, and operational complexity.

Key Responsibilities


* Serve as a trusted communications advisor to the Head of Diagnostics Laboratory Solutions North America and the regional leadership team, for both internal and external (thought leadership) communications.


* Develop high-impact employee- and leader-facing communications, including key messages, talking points, presentations, leadership emails, video messages, and social media content.


* Lead operational and issue-related communications (e.g., product availability, supply topics) in close partnership with cross-functional teams.


* Design and execute a strategic leadership communications cadence aligned to business priorities, including town halls, manager toolkits, and open Q&A formats.


* Partner with the Commercial Leadership Team on change and transformation communications supporting key programs and initiatives.


* Advise the broader North America Diagnostics leadership team to ensure aligned, consistent, and credible messaging.


* Own and optimize internal communications channels, using data and feedback to drive engagement and effectiveness.


* Support the delivery of Leadership Team, manager, and sales meetings that strengthen clarity, connection, and engagement.


* This role reports to the Global Head of Diagnostics Communications and operates as part of the extended North America Diagnostics Leadership Team.

This position may suit you best if you:


* Have a strong executive presence and be able to advice and counsel senior leaders on optimal Employee & Leadership Communications strategies.


* Have proven experience working in communications roles within commercial organizations.


* Shown the ability to work in a fast-paced environment with multiple project and competing deadlines.


* Are excellent oral and written communication skills; high level of attention to detail; and creativity.

Strong copy-editing and proofing skills are also required.


* Proven ability to analyze metrics and draw actionable conclusions.


* Experience in writing for and producing content for multi-channel communications, including events, video, digital, and social media (internal and external social platforms)

Required skills to have for the success of this role


* Bachelor's degree in English, Communicatio...




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