Technician, Senior Communications

Enterprise Products Partners L.P.

is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals.

Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems.

The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.

The Senior Communications Technician will provide national telecommunications field support.

This role requires a highly motivated individual, capable of working independent of direct supervision, to support communications systems across a large geographic area.

This position will provide direct support of projects, system preventative maintenance, fault isolation and troubleshooting, and 24 hour on-call support.

The technician will also provide support and first level training of field operations personnel.

Responsibilities include, but are not limited to:


* Installation, configuration, maintenance and troubleshooting for Avaya Communications equipment, to include CM, Session Manager, System Manager, G430 and G450 media gateways, and Voicemail.


* Assist projects group with the implementation of project related systems.


* Direct local contractors engaged in the installation and maintenance of telecommunications systems.


* Provide support and first level training of field operations personnel.


* Act as first level liaison between field operations and the IT organization.


* Drive standards in the field and provide feedback to the communications engineering team.


* Work with carrier services on voice networks on installing, provisioning and troubleshooting voice and data infrastructures.


* Provide 24x7 on-call support.


* Travel up to 50%.

The successful candidate will meet the following qualifications:


* A high school degree or G.E.D.

is required.


* An Associate's degree in Electronics or 7 years of equivalent experience in the field of Electronics is required.


* A network certification such as a CCNA is a plus.


* 7 years of experience in the installation and/or maintenance of Avaya telecommunications systems.


* The applicant should be able to utilize test equipment and software required to support Avaya telecommunications systems in the field.


* The applicant should also be proficient with Microsoft Word and Excel.


* Ability to work independently of direct supervision and pr...