HR Coordinator 1 - Verification (Onsite - Crown Point, IN or West Lafayette, IN)

Essential Duties and Responsibilities:
- Act as first line of support to candidates, employees, and HR/Ops partners on issues relating to I-9s, Background Investigations, VOEs, Unemployment inquiries, MALT inquiries, and AskHR inquiries.
- Responsible for updating multiple tracking spreadsheets and interdepartmental online tools.
- Coordinate follow-up communications and actions with candidates, employees, and HR/Ops partners.
- Responsible for the accurate reporting of employment-related data via excel spreadsheets.
- Participate in audits to ensure accuracy.
- Maintain a high degree of accuracy and organization.
- Determine appropriate action for each request such as providing input, maintaining confidentiality, and escalating issues.
- Attend team meetings to discuss status of outstanding tasks.
- Provide exceptional customer service and maintains a professional demeanor especially during difficult and stressful situations.
- Collaborate and assist teammates.
- Perform additional duties as assigned.

Minimum Requirements

- High School Diploma or equivalent with 0-2 years of relevant experience.

- Strong communication skills, both written and verbal

- Ability to handle sensitive and confidential information with discretion
- Basic proficiency in Microsoft Office, particularly Outlook and Excel
- Ability to follow defined processes and maintain accuracy in a high-volume environment
- Strong organizational skills with attention to detail
- Ability to manage multiple tasks and meet deadlines in a fast-paced setting
- Customer service mindset with the ability to professionally handle inquiries

Preferred Qualifications

- 1+ years of Human Resources or administrative support experience

- Experience supporting employment verification processes (I-9s, background checks, VOEs, unemployment, or related)

- Familiarity with HR systems such as Workday, Applicant Tracking Systems, or HRMS

- Experience working cross-functionally with HR, operations, or shared services teams

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ bas...