Control Manager, Executive Director

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our business, control and risk strategies in support of Consumer & Community Bank Finance which encompasses Controllers, CFO, Treasury and P&A functions for each sub-LOB within the Consumer & Community Banking line of business.

Elevate your career with opportunities for growth and collaboration in a dynamic team environment.

Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager Executive Director in Consumer & Community Banking Finance, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and automated/ integrated approach to risk assessment.

Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Areas of responsibility include oversight and support for the Consumer & Community Bank Finance Product and Transformation team, change management processes and AI governance.

Job responsibilities:


* Develop a deep understanding of the Consumer & Community Banking Finance Product and Transformation team and serve as a trusted advisor to identify, assess, and manage operational risk through controls mitigation.

The Product & Transformation team manages a catalog of products that sit within Consumer & Community Bank Finance & Business Management.

Their transformation initiatives seek to enhance tools and technology, improve time-consuming manual processes, improve data access, and help the business make faster, more-informed decisions


* Govern the Finance Change Management process which includes changes in legal obligations, policies and standards, procedures, regulatory events and business driven changes


* Govern the use of Artificial Intelligence across Consumer & Community Banking Finance ensuring appropriate risk mitigation, control implementation and adherence to regulations and firmwide policies and standards


* Facilitate the implementation of Technology Dependent SOX controls across the Consumer & Community Banking organization by partnering with colleagues across business and technology.

These controls rely on application functionality, configuration or logic, interfaces, or application-generated information


* Define and enhance KPIs/KRIs, control metrics, and governance routines; review and analyze relevant data to support business programs and risk decisions


* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols


* Provide leadership support for the end-to-end execution of the Compliance and Operational Risk Evaluation (CORE), including control breaks and resolutions to reduce financial loss, regulatory exposure, and reputational risk


* Engage with control colleagues across the firm, business, operations management, legal, c...