Patient Services Coordinator

The County of Riverside - Riverside University Health System (RUHS) - Medical Center, Provider Relations Division, is seeking a detail-oriented and experienced Patient Services Coordinator with a strong background in referral processing for a remote position.

The Patient Services Coordinator supports the Provider Relations program by managing referral workflows for Riverside University Health System's 11 community health clinics, medical-surgical center, outpatient surgery services, and patient discharges.

This role ensures timely and accurate referral processing while delivering excellent customer service to patients, providers, and internal partners.

Under minimal supervision, performs a variety of administrative and clerical duties in support of the Riverside University Health System (RUHS) Managed Care or Care Management program; and performs other related duties as required.

Depending on area of assignment, the Patient Services Coordinator reports to either the Nurse Coordinator, Director of Nursing Services, or an appropriate Revenue Cycle Manager.

The Patient Services Coordinator class is primarily responsible for coordinating patient care at the RUHS ambulatory clinics or for coordinating referrals generated with contracted Managed Care Plans, both public and private.

In addition, this class coordinates with physicians and mid-level providers regarding patient care or IPA's for all patients scheduled for appointments at RUHS, and obtains all authorizations necessary for patient care.

Schedule: 5/40 Monday-Friday 8am-4:30pm
Location: The main office location will be in Riverside, CA, but the position will be remote.

Meet the Team!
Riverside University Health System - Behavioral Health is a leading provider of mental health and substance use services in Riverside County.

With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually.

We are committed to delivering culturally competent, evidence-based care across all ages.

Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian's Office, address the diverse needs of our community.

At RUHS Behavioral Health, you'll join a compassionate, innovative team where your skills make a real difference.

We offer opportunities for growth, collaboration, and meaningful impact.

If you're passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!

For more information, please visit www.ruhealth.org/behavioral-health


* Process, track, and manage all incoming referrals for RUHS community health clinics, medical-surgical services, outpatient surgeries, and patient discharges.


* Verify patient insurance eligibility, provider participation, and required documentation to ensure accurate referral processing.


* Serve as a liaison between patients, Primary Care Providers, Spe...