Expert Implementation Consultant

Altera Digital Health

Expert Implementation Consultant

Location: Singapore or Adelaide   

About Altera Digital Health

At Altera Digital Health, we are on a mission to make healthcare work better for clinicians, patients, and the organisations that serve them.

We partner with healthcare providers across the globe to deliver innovative digital solutions that support critical care delivery, including electronic patient records, clinical workflows, interoperability, and decision support systems.

Our technology sits at the heart of some of the most important healthcare environments in the world.

Our Professional Services team plays a key role in transforming technology into real-world outcomes.

We work closely with customers throughout the implementation journey, ensuring not only successful system go-lives, but meaningful and lasting improvements in how care is delivered.

About the Role

We are seeking an experienced healthcare professional to lead the implementation of digital health solutions across hospitals and healthcare organisations throughout APAC.

Acting as a trusted advisor to customers, you will apply deep clinical knowledge and implementation expertise to design workflows, guide adoption, and deliver successful outcomes in complex healthcare environments.

This role is suited to senior clinicians or healthcare professionals with broad hospital experience who are passionate about improving healthcare through technology.

Key Responsibilities

Implementation Delivery


* Deliver end-to-end implementation activities in line with Altera’s implementation methodology


* Configure systems and support solution deployment across multiple clinical and operational domains


* Lead discovery workshops and facilitate clinical design decisions


* Provide go-live and activation support as required

Clinical Workflow & Consulting


* Apply strong clinical or hospital-based experience to advise on workflow design and optimisation


* Translate customer requirements into practical system configurations and solutions


* Provide expert guidance on implementation challenges and risk mitigation


* Manage stakeholder expectations and influence decision making

Stakeholder Engagement


* Act as a trusted advisor to clinical, operational, and technical stakeholders


* Lead and support client-facing sessions requiring strong communication and professional presence


* Collaborate with internal delivery teams to ensure alignment across project phases

Delivery & Quality


* Execute assigned project tasks to agreed scope, timelines, and quality standards


* Identify risks, issues, and dependencies, escalating where appropriate


* Contribute to continuous improvement of implementation processes and methodologies


* Provide feedback to internal teams on product and delivery enhancements

Key Skills & Experience

Essential


* 7+ years' experience in acute hospital or healthcare environments.


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