Senior Director of Software Engineering - Business Partner Network Services

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As a Senior Director of Infrastructure Engineering within JPMorganChase Network Services, you lead the firm's Business Partner Network Services function.

You are responsible for the engineering strategy and end-to-end delivery of standardized, secure partner ingress and egress connectivity across all lines of business.

You will define and scale a differentiated, partner-facing onboarding experience at the network edge, including clear onboarding journeys, transparent requirements, predictable timelines, reusable patterns, and controls-by-design.

This portfolio spans colocation and interconnection edge environments, partner exchanges, on-prem connectivity, and hybrid cloud adjacency, with AWS connectivity as a core pillar (Direct Connect, PrivateLink) and governed extensions into multi-cloud (Azure ExpressRoute, Google Cloud Interconnect).

This role requires strong executive judgment, deep technical credibility, and disciplined risk and control leadership in a highly regulated environment.

Job responsibilities



* Own engineering outcomes for firmwide partner connectivity across the full lifecycle (intake, design validation, implementation, testing, cutover, and operations)


* Establish and enforce a consistent operating model that reduces bespoke engineering and ensures operational readiness prior to production


* Define and govern global standards for edge connectivity, including segmentation, routing policy, resiliency, encryption, observability, and operational acceptance


* Lead platform strategy and execution across large-scale Cisco and Arista environments, including architecture, lifecycle management, capacity planning, automation, and configuration compliance


* Drive interconnection and partner ecosystem strategy, including Equinix Fabric and exchange-based connectivity models


* Own hybrid cloud connectivity patterns with AWS (Direct Connect, PrivateLink), with governed extensions for Azure and Google Cloud connectivity


* Treat partner onboarding as a product by delivering standardized artifacts, self-service capabilities, and automation to improve speed and quality


* Establish and manage KPIs including time-to-connect, first-time-right, change success rate, partner-impacting incidents, and operational readiness adherence


* Lead AI-enabled transformation initiatives to reduce cycle time, defects, and operational toil across onboarding and operations


* Own risk, controls, and compliance execution, including technology lifecycle management and cryptographic modernization planning (including PQC readiness)


* Provide senior stakeholder leadership across product, cyber, architecture, operations, and lines of business, driving decisions that balance delivery, resiliency, security, and cost

Required qualifications, capabilities, and...