Bilingual Inside Sales

Company Name:              PBS Systems

Job Location:                    Calgary, AB

Job Type:                           Full-time, Permanent

No.

of Openings:             1

 

Internal Job Title:            Bilingual V10 Apex Performance Specialist            

Reports To:                       Manager, Dealer performance                  

Job Requirement(s):      

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

 

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.

Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.

What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth.

Your career can progress in alignment with your strengths, interests, and aspirations.

Apply today!

 

 

The Role:

The Bilingual Inside Sales Performance Specialist is a consultative sales professional responsible for driving the successful rollout of our new software feature, v10 Apex.

In this role, you will engage with existing  Quebec customers to introduce the value of v10 Apex and clearly demonstrate the competitive advantages it offers.

You will proactively challenge traditional operational practices by identifying efficiencies and opportunities for improvement through PBS Systems solutions.

By leveraging a strategic and consultative approach, you will help customers modernize their workflows and maximize performance.

Additionally, you will build and strengthen relationships with existing customers to deepen dealership engagement, secure adoption of paid features, and promote training opportunities.

Your efforts will enable clients to enhance productivity, streamline operations, and achieve greater business success.

Job Responsibilities:



* Contact existing customers to introduce the v10 Apex upgrade and the opportunities for their business.


* Lead structured discovery conversations to identify gaps in workflows, process execution, and operational efficiencies, i.e., Digital Retail, CRM, Digital Service, database consolidation and data clean up.


* Identify PBS products that align with dealership business goals that will result in measurable improvements in performance and profitability.


* Present targeted workflow redeployment solutions based on specific dealership needs.


* Maintain long-term relationships with customers to ensure continued engagement with PBS and strengthen customer retention by increasing product reliance and system integration.


* Present the value of coaching and guidance to dealership teams on product functionality, workflow best practices, and...