Services Planner

Join our Service Planning team as a Senior Assistant I and play a key role in delivering outstanding customer experiences.

You'll coordinate service operations at customer sites, optimize resources, and ensure our field teams are set up for success every time.

What will you do?


* Analyze project requirements and allocate qualified resources to match scope and customer needs


* Schedule services to ensure parts, tools, and instructions are ready for seamless on-site execution


* Maintain accurate data in CRM and business systems to support efficient job scheduling and delivery


* Track service performance and collaborate with teams to streamline processes and improve quality

What are the key skills we are looking for?


* Project Scheduling - intermediate level; coordinating timelines and resources to meet customer delivery commitments


* Safety Management - intermediate level; ensuring compliance with safety requirements across service operations


* Adaptability - developing level; adjusting plans quickly when priorities or site conditions change


* Communication - developing level; sharing updates clearly with field teams and internal stakeholders


* Customer Relationship Management - developing level; maintaining accurate customer data to support service delivery


* Resource Allocation - developing level; matching workforce skills to project requirements efficiently


* Collaboration - developing level; working across teams to ensure timely and coordinated service execution


* Documentation - developing level; recording service details to maintain quality and compliance standards

What qualifications will make you successful?


* Strong organizational skills with attention to detail and follow-through


* Proactive problem-solving mindset when facing operational challenges


* Comfortable working independently while knowing when to escalate


* Customer-focused approach that prioritizes satisfaction and delivery excellence

What's in it for me?


* Direct impact on customer satisfaction and operational efficiency


* Collaborative environment where your coordination skills drive team success


* Opportunities to develop expertise in service operations and resource management


* Supportive team that values your contributions and invests in your growth

Bring your organizational talent to a team that's ready to welcome you - apply now!

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