Cluster HR Business Partner

We are on the lookout for a dynamic Human Resources Business Partner to inspire and lead across our cluster!

Join the excitement and become part of a unique cluster role across three distinctive IHG hotels, with Kimpton Fitzroy Hotel in London as your main base and regular travel across Canary Riverside Plaza London, Vignette Collection and The Palace Hotel, Southend-on-Sea.

This is an exciting opportunity to support a varied and evolving hotel cluster, each with its own distinctive personality.

Canary Riverside Plaza London, Vignette Collection will join the IHG portfolio in Summer 2026, marking the brand’s first property in London, set in Canary Wharf with views across the River Thames and London skyline.

The Palace Hotel, Southend-on-Sea is preparing for its future transition to Garner, bringing a fresh, purposefully different hospitality experience designed for guests who are in love with life, not luxury.

Kimpton Fitzroy Hotel, located in the heart of Bloomsbury, is a London hotel like no other, home to Fitz’s Russell Sq., where opulent spaces, classic British dishes, crafted cocktails and heartfelt hospitality come together to create memorable guest experiences.

As a Human Resources Business Partner, your day-to-day will be driven by our guests' needs; however, you can expect to cover the following duties and responsibilities (not all encompassing):


* Partnering with General Managers and department leaders across the cluster to provide proactive HR support and guidance.


* Leading employee relations activity, including absence management, performance management, disciplinary and grievance processes, while ensuring compliance with employment legislation and company policies.


* Supporting recruitment, onboarding, talent development and succession planning to attract, retain and develop great people across all hotels.


* Driving colleague engagement, learning and development initiatives to create positive, inclusive and high-performing cultures.


* Using people data and insights to identify trends, support decision-making and improve business performance.


* Building strong relationships across each hotel and the wider HR function, supporting change initiatives and helping deliver key business objectives across the cluster.

We are searching for someone who is passionate about people, thrives on delivering authentic service and takes pride in creating thoughtful guest experiences.

In addition to this, we are looking for someone who has….


* Previous experience in a senior generalist HR role, ideally within hospitality, retail or another fast-paced customer-focused environment.


* Strong employee relations knowledge and understanding of UK employment legislation.


* Excellent communication and stakeholder management skills, with the confidence to build relationships across multiple properties.


* The ability to balance multiple priorities and work effectively across a busy cluster environmen...