Application Engineer Level II

About Us:

How many companies can say they've been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Wixom, MI.

Hybrid position with ability and willingness to travel in the USA and internationally (35-50%).

What's the role?

Consult, primarily at customer location, to ensure the successful implementation and on-going use of ZEISS 3D Scanning and CT/Xray solutions.

While doing so, the Application Engineer is to:


* Develop customer specific training requirements including on-site workshops, on-location training, classroom training based on understanding customer needs to ensure the installed solution is successful.


* Interface with customers engineering, quality and manufacturing team members and shop floor personnel to confirm scope of work and make decisions regarding onsite scope changes and adjust deliverables.


* Be the single point contact for collecting and consulting on relevant CAD data provided by the customer.


* Utilize ZEISS solutions to support customers' automated scanning and inspection of parts and assemblies.


* Consult with customer to create standard operating procedures based on experience to increase other team members knowledge and skills


* Create basic and advanced inspection layouts with reports based on customer requirements.


* Robot cell programming utilizing ZEISS Inspect Pro software.


* Provide customer confidence through accurate and timely deliverables.


* Onsite support, oversight and consultations at customer installations typically consist of 1-to-2-week engagements to assure successful rollouts and customer satisfaction.


* Onsite troubleshoot issues and take or recommend corrective actions or provide appropriate technical information to ZEISS support teams for next step actions.

Do you qualify?


* A four-year degree in Engineering, Math or Physics.

Alternatively, 2 years of experience in the Metrology industry.


* The FAE Level 2 has all the same core requirements of a Level 1 but adds a 3 year minimum experience requirement in the role of Field Applications Engineer Level 1.

Equivalent experience will be considered if hiring from the outside rather than promoting from within.


* Ability to read engineering drawings for dimensional control requirements.


* Ability to operate all ...