Patient Services Technical Manager

Patient Services Technical Manager

Across the life sciences and health care ecosystem, you'll find courageous innovators developing therapies, treatments, devices, and cures to address society's most pressing health challenges and advance wellness for all.

Alongside them stands Deloitte's Life Sciences & Health Care practice, where our leaders work side-by-side with clients to orchestrate and deliver the business of science and health.

Through deep industry experience, transformative strategies, trusted and flexible approaches, and the power of emerging technologies, we help foster innovation, accelerate action, and create meaningful connections that support a digitally enabled, consumer-centered, and equitable future of health-starting today.

Join the team as a Patient Services Technical Manager to play a pivotal role in helping Patient Services clients achieve their transformation goals.

Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes.

You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions

Recruiting for this role ends on August 31, 2026

Work you'll do

As a Patience Services Technical Manager, you will be responsible for:


* Leading and delivering small engagements, or components of large, complex engagements for healthcare clients.

Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development.


* Crafting solutions for clients using a combination of direct management and hands-on delivery


* Guide and overseeing the quality of your team's deliverables and recommendations


* Managing day-to-day stakeholder relationships.


* Contributing to Deloitte's thought leadership


* Play a significant role in business development activities


* Owning responsibility for the development of junior staff.

The successful candidate will possess these skills:


* Curiosity, analytical mindset, and confidence- with a natural drive to exceed immediate project requirements and overcome obstacles.


* A genuine passion for the life sciences industry


* Relationship-building, leadership, and communication skills


* A strong commitment to continuous personal improvement, with a proactive approach to developing new skills and perspectives


* Experience coordinating with globally located teams


* Experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders

The team

Our Sales & Service offering drives global customer transformation by designing and implementing...