(Remote) Cash Posting Representative

MEDHOST, a division of Harris; is seeking a Cash Posting Representative who is responsible for timely and accurate payment posting for various methods of reimbursements, including ERAs, EOBs, third parties, and patient payments.

This role is responsible for posting of various types of adjustments (contractual, write-offs, denials) and other adjustments as requested by facility.

The position requires professional Customer interaction and adherence to MEDTEAM best practice methodologies.

This remote role welcomes candidates anywhere in the US.

Preference will be given to candidates who can work in CST or EST timezone.

Wage:

$18-$25/hr

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes.

The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency.

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

What your impact will be:

PRIMARY DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)


* Responsible for timely and accurate posting of payments and adjustments on all accounts daily


* Balancing of ERA and manual RA's batches posted within the client's systems and balance to the amounts deposited to the client's bank accounts


* Responsible for locating patient accounts to post payments; unidentified/unapplied accounts to be worked daily


* Understands all aspects of payor contracts in terms of payments and refunds


* Process/post payments and adjustment requests with the goal of account accuracy and customer satisfaction


* Monitors and reports to leadership of any trends identified and documents cash posting/credit balance/refunding issues


* Participates and completes special projects assigned by leadership to improve ongoing operations within the department


* Develop workflows to improve internal process and efficiency


* Works in partnership with other teams and team members to resolve outstanding items


* Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed


* Responsible for QMS procedures listed in QMS Procedure Crosswalk found in QMS Manual as applicable

Administrative Duties


* Accurately enters and submits time by the required departmental deadlines


* Books travel in adherence to the company travel policy


* Recommends, maintains and updates department documentation


* Maintains documentation regarding Customer interaction


* Provide training in areas of expertise and support for training documents necessary to assist clients as required


* Maintains in-depth knowledge of software...