Quant Analytics Manager

The Small Business Card Analytics team is a strategic partner to the Small Business Card line of business (LOB), leveraging data and analytics to accelerate growth and deliver actionable insights that shape marketing strategies and portfolio management.

The team works closely with business partners to enable informed, data-driven decisions and continuous improvement across the Small Business Card portfolio (per role description provided).

As a Vice President and Quant Analytics Manager within the Card Data & Analytics (D&A) organization, you will lead advanced analytics work, including ad-hoc deep dives, financial assessments and portfolio performance analysis.

A key focus of the role is serving as a subject matter expert in digital data, applying digital analytics, visualization, and workflow tools such as Adobe Analytics to understand and influence customer behaviors, enabling the team to deliver innovative, digitally informed strategies.

This role partners directly with business stakeholders across marketing, product and finance to deliver data-driven strategies, insights, and portfolio decisions.

Key Responsibilities


* Provide thought leadership and technical expertise in advanced analytics, including predictive modeling, clustering and machine learning.


* Serve as a subject matter expert in digital data, and analyze and visualize digital customer behaviors to translate engagement patterns into insights that shape marketing strategy and product innovation.


* Manage and analyze large, complex datasets from multiple sources, connecting customer behaviors across spend, payment, engagement, and digital interactions to actionable strategies that improve profitability and performance .


* Deliver tactical and strategic insights across marketing, sales, finance, and related business functions using modern visualization and reporting tools, with an emphasis on executive-ready narratives and decision support .


* Diagnose data quality issues and statistical anomalies, identify process improvement opportunities, and strengthen repeatability and controls across analytics workflows and reporting outputs .


* Own program management, process development, and stakeholder communications with limited oversight, ensuring timelines, dependencies, and outcomes are clearly managed and transparent .


* Coach and mentor junior team members, establishing high standards for analytical rigor, documentation, and business relevance while building a collaborative and high-performance culture .


* Communicate complex analytical results clearly to diverse audiences, tailoring content and level of detail to business partners and senior leadership while enabling decisions and actions .


* Partner with internal stakeholders and leaders across the Consumer & Community Banking (CCB) organization to align analytics priorities to business strategy, and collaborate with data owners to influence data models and analytics architecture .

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