Product Owner Manager - Westlake

The Product Owner (Application Manager) is responsible for overseeing a portfolio of Deloitte University applications and ensuring they deliver measurable business value.

This role partners with business and IT stakeholders to drive adoption, manage vendors, and optimize application performance.

This is an in-office role which works 100% onsite (five days a week) at our Westlake, TX Deloitte location.

Recruiting for this role ends on 7/3/26.

Work you'll do


* Oversee application configuration, lifecycle management, upgrades, and subscription administration across a defined portfolio.


* Coordinate with vendors and internal teams to manage incidents, integrations, SLAs, and performance improvements.


* Drive process optimization and operational strategies that align application delivery with evolving business needs and IT best practices.


* Lead change management and end-user enablement, including training, communications, and documentation for new and upgraded applications.


* Ensure application compliance and risk management through security, privacy, and business continuity practices.


* Monitor and report on application health using dashboards, analytics, and proactive alerting to minimize downtime.


* Manage budgets, licensing, renewals, and inventory for supported applications and related service providers.


* Provide escalation support for complex issues impacting availability, performance, and data integrity.


* Maintain comprehensive documentation of environments, integrations, configuration, and operating procedures.


* Oversee the selection, implementation, deployment, and lifecycle management of enterprise applications.


* Document and diagram application environments, integrations, and user flows; train team members and business stakeholders as needed.


* Collaborate with vendors and internal teams to manage upgrades, incidents, integrations, and performance improvement initiatives.


* Guide application-related process improvements and support risk mitigation, data protection, and business continuity planning.


* Develop operating instructions, configuration documentation, and knowledge bases for all supported applications.


* Troubleshoot and resolve complex issues impacting application availability, performance, or data integrity.


* Monitor, report on, and proactively address application metrics using dashboards, analytics, or alerting tools.


* Manage budgeting, licensing, contract renewals, and inventory for applications and service providers.


* Stay abreast of security, privacy, and compliance standards relevant to application management and data stewardship.


* Provide training and end-user support for new or upgraded applications and spearhead change management activities.


* Manage all asset inventory, assignment, upkeep, tracking, and maintenance.

The successful candidate would possess these skills:



* Ability to work independently a...