Senior Product Delivery Associate - Card Acquisitions

Join a team that helps scale and modernize how we acquire new card customers through high-impact partnerships and supplier delivery.

You'll build strong relationships, create clarity in complex work, and help turn commitments into measurable outcomes.

As a Senior Product Delivery Associate in the Card Acquisitions Product team, you will coordinate cross-functional delivery with strategic partners and external suppliers, helping teams execute roadmaps, manage risks, and strengthen controls.

You'll bring structure to fast-moving priorities through disciplined planning, clear communications, and proactive issue management.

You'll also help improve operational routines and documentation so delivery stays efficient, consistent, and audit-ready.
Job responsibilities


* Execute supplier initiatives by translating priorities into delivery plans, milestones, dependencies, risks and issues, and status reporting


* Coordinate work across Product, Technology, Operations, and Risk partners to drive deliverables from initiation through completion


* Track modernization deliverables, document decisions, surface blockers, and drive actions that improve scalability and efficiency


* Support third-party oversight activities by coordinating inputs, tracking due dates, maintaining audit-ready documentation, and escalating concerns appropriately


* Assess supplier management and operational processes by gathering evidence, documenting gaps, and coordinating remediation with accountable owners


* Monitor supplier adherence to contractual requirements, policies, and procedures, and communicate potential impacts to stakeholders


* Deliver change management support by drafting communications, coordinating impact inputs, contributing to readiness planning, and tracking sustainment activities


* Improve processes by identifying inefficiencies or control gaps and implementing standard routines, templates, and playbooks


* Communicate progress, risks, and tradeoffs through clear, concise updates in decks, emails, and reports


* Manage competing priorities with sound judgment, operating effectively in ambiguity and driving closure through disciplined follow-through


* Promote a strong control environment by following risk, control, and process expectations while focusing on customer outcomes

Required qualifications, capabilities, and skills


* 6 years of experience in delivery execution, program/project coordination, process improvement, supplier oversight, business operations, risk management, controls, or related work


* Ability to coordinate across a matrixed environment and drive execution without direct authority


* Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple workstreams in ambiguity


* Experience creating and maintaining delivery artifacts (plans, risks and issues logs, action logs, status reports, and governance notes) with strong attention to detail
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