Product Support Specialist

This is an exciting time to work for Schneider Electric!

In Schneider Electric everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.

From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

This position is for a Product Support Specialist in the Medium Voltage Transformer Team, part of the US Energy Business, in Nashville, Tennessee.

This team is responsible for managing and executing the front and back office functions to support the execution of our MV Transformer offer with our Brand Label Suppliers.

This position is accountable to provide Technical Assistance to our field sales organization for MV Transformers.

What would you do?


* Provide technical support to Field Sales Organization


* Support Quote Specialists with Quotation Process


* Clarifying orders between Field Office and Brand Labeled Suppliers


* Receiving and validating quotations from Brand Labeled Suppliers against specifications


* Hosting Customer Witness Testing as Required


* Assist with Training Field Sales on MV Transformer product Line


* Other related duties as required

What qualifications would make you successful in this role?


* 0-3 years of experience


* Bachelors degree in Electrical Engineering or other related field or;


* Familiarity or hands-on experience with transformers (including MV transformers) through work, training, or related exposure


* Self-motivated, proactive, and accountable, with a practical approach to problem solving


* Strong organizational skills, with the ability to manage and prioritize both short- and long-term tasks effectively


* Excellent communication skills, with the ability to clearly convey information to a wide range of internal and external customers and suppliers (both written and verbal)


* Ability to learn quickly and adapt in a fast-paced, customer-focused environment


* Comfortable reviewing and interpreting technical information such as project drawings or one-line diagrams (or a willingness to learn)


* Familiarity or hands-on experience with transformers (including MV transformers) through work, training, or related exposure

Nice to have:


* Exposure to Schneider Electric products, systems, or processes


* Experience with tools such as SAP, SE Advantage, Mainframe, or Windchill

Join a team where your technical talent will be nurtured and your contributions will matter - ...