Service Data Steward

We're looking for an Analyst to join our Customer Satisfaction and Quality Analytics team, where you'll turn customer feedback and quality data into strategies that enhance loyalty and operational performance.

If you're ready to build your analytics career while making real business impact, this role is for you.

What will you do?


* Gather and integrate data from customer touchpoints and quality systems to surface trends and opportunities


* Use statistical analysis and AI techniques to cluster data, predict behaviors, and identify quality patterns


* Create dashboards and reports that communicate insights effectively to stakeholders across the business


* Help establish feedback loops that drive continuous improvement in customer satisfaction and product reliability

What are the key skills we are looking for?


* Business Intelligence - developing level; building reports that support decision-making across quality and customer experience teams


* Data Science - developing level; applying analytical techniques to uncover patterns in customer and quality datasets


* Statistical Analysis - foundational level; using basic statistical methods to identify trends and validate findings


* Problem Solving - developing level; translating business questions into analytical solutions that drive improvement


* Time Management - developing level; balancing multiple analytical requests while meeting deadlines


* Communication - foundational level; presenting data findings clearly to non-technical audiences

What qualifications will make you successful?


* Analytical mindset with natural curiosity to explore data and uncover meaningful insights


* Strong attention to detail and commitment to accuracy in data collection and analysis


* Collaborative approach with ability to work effectively across teams and functions


* Eagerness to learn new tools, techniques, and methodologies in a fast-evolving field

What's in it for me?


* Opportunity to work with advanced analytics tools and AI-driven methodologies from day one


* Mentorship and development programs designed to accelerate your technical growth


* Visible impact - your work directly shapes customer experience and quality strategies


* Collaborative, learning-focused culture that supports your career journey

What qualifications will make you successful?


* Analytical mindset with natural curiosity to explore data and uncover meaningful insights


* Strong attention to detail and commitment to accuracy in data collection and analysis


* Collaborative approach with ability to work effectively across teams and functions


* Eagerness to learn new tools, techniques, and methodologies in a fast-evolving field

What's in it for me?


* Opportunity to work with advanced analytics tools and AI-driven methodologies from day one


* Mentorship and development programs designed to accelerate your technical growth


* Vis...