Operations Supervisor

The 2nd shift Operations Supervisor is responsible for safely leading contracted team members to meet and exceed our customer’s quality and service expectations, as well as Libbey’s cost, quality, and efficiency goals.  

This is a 2^nd shift position with hours of 3:00pm – 11:00pm.

Flexibility is required as hours will vary based on business needed.

RESPONSIBILITIES  


* Perform research and analysis; assist in the design and development of distribution processes which include quality, safety, cost reduction and operations to facilitate continuous process improvement 



* Establishes daily production goals and monitors intra-day performance to achieve these goals 



* Work closely with key stakeholders: Customer Service, Sales, Inventory Control, Finance etc.

to ensure delivery of all key service objectives 



* Leads and participates in root cause analysis to identify problems and recommend changes 



* Monitors production standards and develops programs to improve operational throughput 



* Observes team member activities and work methods, recommends areas of opportunity 



* Coaches team members towards meeting goals 



* Assists in training team members on distribution processes and equipment 



* Assists the DC Manager in problem resolution relating to production, standard operating procedures, safety and quality 



* Evaluates the performance of team members and communicates feedback regarding job performance and expectations in a timely manner 



* Participates in distribution project teams, acting as a co-facilitator or facilitator 



* May act as a project manager on assigned projects 



* May serve on cross-functional teams 



* May perform other duties as assigned 

REQUIREMENTS & QUALIFICATIONS 


* High school diploma or GED required; Bachelor’s degree preferred


* Minimum 3+ years of multi-shift distribution center experience 



* Hands‑on experience with dock operations (LTL & TL)



* Experience managing shipping cutoffs and working under tight, time-sensitive conditions



* Technical skills in logistics processes and methods to include flow, cost efficiencies, engineered standards, equipment, safety and quality 


* Familiarity with Microsoft Office Suite 


* Experience in Warehouse Management Systems (Manhattan, Red Prairie) essential 



* Analytical skills to include problem identification and resolution 



* Ability to multi-task in a rapidly changing, deadline driven work environment, with minimal mistakes 



* Ability to lead and develop people utilizing excellent communication skills 



* A passion to grow personally and professionally, as well as develop others on your team



* Bilingual (English/Spanish) strongly preferred



* Ability to safely operate a sit‑down forklift and a reach‑truck forklift

WORKING CONDITIONS  


* May...