Senior Ocean Freight Export Specialist

Ready to take your ocean freight expertise to the next level? Join a global logistics leader where you’ll own the end-to-end shipment journey, build strong customer relationships, and drive operational excellence every day.

What you’ll do


* Be the primary point of contact for customers—managing shipments, resolving issues, and delivering exceptional service


* Coordinate end-to-end ocean freight operations (imports, exports, or both)


* Optimise routing, cost, and profitability while ensuring on-time, compliant delivery


* Manage documentation, invoicing, and resolve disputes with precision


* Identify growth opportunities through upselling and customer engagement


* Drive continuous improvement and support team capability through guidance and training

What you bring


* Proven experience in ocean freight operations (import/export)


* Strong customer focus with the ability to handle exceptions and solve problems fast


* Commercial mindset—balancing service excellence with profit optimisation


* High attention to detail across documentation, compliance, and processes


* A collaborative spirit and drive to lead by example

 Reefer (temperature-controlled cargo) experience is highly regarded and will set you apart.

 
Why DHL Global Forwarding?


* Work with an industry leader in global logistics


* Be empowered to make decisions and own your results


* Thrive in a culture built on trust, collaboration, and continuous improvement


* Unlock growth and development opportunities within a global network